DF
Debbie F

1 reviews | Active since Apr 2018

10 Apr 2018, 14:04

Vodacom ******* Charges Never Reversed

Please request a detailed monthly invoice to ensure that Vodacom doesn't attempt to ***** your hard earned money. Especially business accounts.

Games, movies, music etc, etc. Which you have NEVER requested or downloaded just keep ticking your bill up every day. Vodacom say they will reverse the exorbitant ******* charges .... Don't hold your breath, they won't. Theft is theft the way I see it !!!!

0
Replies (2)
Vodacom
Vodacom's reply10 Apr 2018, 14:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Apr 2018, 14:14
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic