DT
Danie T
1 reviews | Active since Nov 2014
05 Sept 2019, 06:05
Vodacom ******* action
Vodacom ignore the legal instruction to allow clients with contracts to chare data with selected family/friends. This is ******* and bsd practise.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
05 Sept 2019, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Sept 2019, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DT
Danie T's updateReviewer Update
09 Sept 2019, 13:00Vodacom responded and said they would contact me via WatsApp.....they never contacted me.
DT
Danie T's update09 Sept 2019, 13:00
Reviewer Update
Vodacom responded and said they would contact me via WatsApp.....they never contacted me.
Vodacom's replyOfficial
10 Sept 2019, 10:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was already provided to you and remains unchanged.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply10 Sept 2019, 10:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was already provided to you and remains unchanged.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
DT
Danie T's updateReviewer Update
10 Sept 2019, 12:50My reply femain unchanged. NO RESPOMSE RECEIVED FROM vodacom you only bluff yourselves and npt the customers we see right through you bluff. Over and out
DT
Danie T's update10 Sept 2019, 12:50
Reviewer Update
My reply femain unchanged. NO RESPOMSE RECEIVED FROM vodacom you only bluff yourselves and npt the customers we see right through you bluff. Over and out
DT
Danie T's updateReviewer Update
08 Oct 2019, 12:40Still no response from Vodacom a month later, typically the way they operate, they say they will respond to close out the complaint and that is it. they NEVER contact me. Typical how the operate, sweep their pathetic service under the carpet to hide it from other potential future customers. FUTURE customers please take not of this bluffing pathetic service. once they got you signed up you become a lost number, all they care about is that you pay them money and that is where it ends.
DT
Danie T's update08 Oct 2019, 12:40
Reviewer Update
Still no response from Vodacom a month later, typically the way they operate, they say they will respond to close out the complaint and that is it. they NEVER contact me. Typical how the operate, sweep their pathetic service under the carpet to hide it from other potential future customers. FUTURE customers please take not of this bluffing pathetic service. once they got you signed up you become a lost number, all they care about is that you pay them money and that is where it ends.