Vodacom: Ill Maintenance of Cell Towers

My parents moved to the city I live in during the first three months of the start of the national lockdown. By month seven we had moved into a house spacious enough to keep us from killing each other after 19 years away from "under their roof"... The next problem encountered was missing the people they had left behind - lo & behold, the mobile service provider we have always used as a family has horrible signal due to ill maintenance of the cell towers! Now how are you meant to keep in touch, especially if their is at least one Red Premium package within the household?! Even when the security company calls we have to do aerobics to find a signal to let them know it's a false alarm... I shudder to think what will happen the day one of us needs urgent medical assistance or someone is climbing over the electric fence - we would have to wait until Ur**** is in retrograde to get a signal to dial out, I wonder if potential ********* also have the patience!