GS
Gary S

1 reviews | Active since May 2017

25 Jun 2019, 07:20

Vodacom ignoring new regulation

Vodacom still charges out of bundle rates and deducts cash from your available balance to pay for data used with or without a data bundle. How many people and millions of Rands has vodacom stole before someone noticed considering most people believe their data session will be terminated when the bundle runs out. My 98 cents on the rest of my balance confirms no bundle purchases as whole Rands are used for any bundle purchases and I don't call or sms with my vodacom sim.

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2019, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team