rN
riaan N

1 reviews | Active since Jan 2014

02 Oct 2017, 08:38

Vodacom ignoring me and my problem flat

I am trying to sort out a small problem with Vodacom for a month now .But they keep on ignoring my emails and no one at the call centre want to help me . I think the next step is icasa & nnc .

My cell phone contract (RED package) is due for an upgrade but I think its best to stop the contract and go to MTN

Vodacom Please assist me with my problem .

0
Replies (2)
Vodacom
Vodacom's reply02 Oct 2017, 10:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

rN
riaan N's update02 Oct 2017, 15:13
Reviewer Update
Still waiting for a response.