DK
Dennis K

1 reviews | Active since Oct 2016

15 Nov 2016, 14:02

VODACOM IGNORING CUSTOMER AND LYING

<p>Vodacom promised to sort out a problem on my account and they even agreed to refund .</p> <p>14 days have passed and vodacom is no longer contacting me </p> <p>The Hello peter complaints just get an automated message and no action follows except the automated call that requests that I pay money into the account !<br /><br /></p> <p>I am getting sick of this and they can say bon voyage to the R12000 that I spend with them anualy !!!</p> <p>This is sickening </p> <p>Cell C has solved a similar issue within the week !</p> <p>VODACOM STAFF ARE LOSING THIS COMPANY MONEY !!!!</p>

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2016, 15:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team