Vodacom ignoring caps, 16x more than contract amount bill

<p>Dear Vodacom. For the second time this year, I have a received a bill for my data contract that is 16 times as high as the contract amount (actually, the previous time this happened, it was something like 32 times the contract amount), despite having a cap on this data contract. For the second time, I am told by your call centre that "you need to understand that the cap is not 100% accurate", and that it is therefore my problem. I hardly ever use this sim card, making it highly unlikely that I could have used data for R1600 on a R99 contract (sorry, I mean a R109 contract - you unilaterally increased the contract price two months into the contract). The previous time, I fought with you for months (as R3000 of data was apparently downloaded on a phone that has no automatic updates, and a 1 GB internal memory, while I was sleeping), to no avail. This time I decided not to fight with you, and to end my contract immediately. Except that apparently I can't do that today - I have to wait until Sa****ay, which once again makes no sense. So, dear Vodacom, **** you too. You will never see a cent from me after this. I would rather go back to writing letters and posting them through the post office, which is less ******* than your company.</p>