Vodacom ignores their customers, no service delivery

<p>In March 2017 a payment I made to Vodacom was never allocated by their accounts department.</p> <p>I phoned and emailed Songile at Vodacom on a daily basis. This payment was never allocated. The payment made after that payment, also never allocated. </p> <p>I have not had a working Vodacom line since March this year. Everytime I phone Vodacom confirms that my line will be reconected within 14 working days. (March to July - 14 working days?)</p> <p> </p> <p>Last week I was told I would have to pay a R3000 reconection fee! (FOR A MISTAKE THEY MADE?)</p> <p> </p> <p>Payments still not allocated. To me it feels like Vodacom is in breech of contract as I have been paying for a service I havent recieved since March!</p> <p> </p> <p>I have left messages for the supervisor to phone me, sent emails... Aswin Abrahams has been ignoring all these requests. I have no idea what to do anymore!</p> <p> </p> <p> </p>