sR
sammy R

1 reviews | Active since Nov 2016

09 Dec 2016, 08:55

VODACOM IGNORES THEIR CUSTOMERS

<p>I have been sending emails to the person who attended to my initial Hello peter complaints, and am being ignored, logged a complaint again yesterday via this site, get a general response, and nothing further.............................vodacom is absolutely not interested in their customers. i want my contracts cancelled immediately and am taking out a contract with another service provider. </p>

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2016, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team