1 reviews | Active since Aug 2015
Vodacom Ignores My Problem...Caused By Themselves
A year ago between Vodacom and FNB and their Telesales.....offered me a Free Cell Phone as long as I continued to use more than R89.00 a month......<br> Which I agreed to as I use a lot more...<br> All of a sudden R89.00 was being deducted from my FNB account as a debit order for two years.. And this was a Cell C contract...<br> I stopped this debit order and asked them to replay the recording....as they state all conversations are recorded....<br> In the past month a Man by the name of Simon Ramapuputla....at Vodacom legal department answered my email and told me they would get the recording from FNB....I email him contiously to no avail....he ignores every email I send him......they have blacklisted me.....for something I did not agree to.....I am so tired of all this dishonesty....in these companies we have to deal with from day to day....The public never gets the benefit of the doubt....<br> I want Simon Ramapuputla and Vodacom to stop ignoring me.....and sort this problem out....<br>
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Thank you for your posting.
A consultant will be in touch with you regarding your query.
Regards,
Consumer Website Team
