Vodacom ignores *****ulant contract complaint

<p>On the 19th of June 2017, I was made aware that there has been a *****ulant Vodacom Contract opened using my details. I then reported the metter to Vodacom, of which they promised to get back to me within 24 hours. Since then there has been no communication or what soever, when I call in they tell me the metter is has been escalated to their ***** department. But yesterday I received a call from their agents telling me I owe Vodacom R2000, I told her about the account, of which she said its not recorded on the system that I reported the matter. Vodacom is actually coluding with ********** cause this should have been stopped already, and I will have a bad record because of this.</p>