NC
NICOLE C
1 reviews | Active since Dec 2019
02 Nov 2020, 13:57
VODACOM IGNORES CUSTOMER , NO RESPONSE FROM VODACOM AFTER DEDUCTING 2 X MORE FROM MY ACCOUNT.
I Wrote a review last week and received a call from Vodacom . They said they would look into the matter and call me back asap, its been 3 days and still no Feed back. VODACOM can you please get back to me asap. You have deducted more money than you should from my account . I have bills to pay and need my refund urgently. I am desperate for assistance. My original complaint was a month ago !!!!!!!
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Replies (1)Vodacom's replyOfficial
02 Nov 2020, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Nov 2020, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
