NC
NICOLE C

1 reviews | Active since Dec 2019

02 Nov 2020, 13:57

VODACOM IGNORES CUSTOMER , NO RESPONSE FROM VODACOM AFTER DEDUCTING 2 X MORE FROM MY ACCOUNT.

I Wrote a review last week and received a call from Vodacom . They said they would look into the matter and call me back asap, its been 3 days and still no Feed back. VODACOM can you please get back to me asap. You have deducted more money than you should from my account . I have bills to pay and need my refund urgently. I am desperate for assistance. My original complaint was a month ago !!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2020, 14:09
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team