1 reviews | Active since Jun 2017
Vodacom ignores customer complaints
I have posted previously re poor data signal and dropped calls in Amanzimtoti.
All I got was was a voice mail message to write an email complaint. Which I had done previously and received no response.
So I've sent the email and I'll wait patiently for a reply.
I've trying to contact Vodacom for two months re the poor signal
- me thinks this is going nowhere.....
Mike Matthews
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been requested from our Network Team. Once again, please accept our sincerest apologies for the inconvenience caused.
Regards
Dc
Good Day
Kindly note that feedback has been requested from our Network Team. Once again, please accept our sincerest apologies for the inconvenience caused.
Regards
Dc
