JC
James C
1 reviews | Active since Feb 2021
10 Feb 2021, 13:57
Vodacom ignores clients serious concerns
I find Vodacom South Africa to give no after sales service at all. I regard this company as useless! I have a serious problem where a Childs Vodacom number has been cloned and she is now receiving serious unsolicited calls and threats. I have tried to speak to SOMEONE at Vodacom. They say phone 082-135 to speak to a person. Try it!
No such thing - you cannot get through to a real person. What does one do to stop this lack of interest in clients?
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Vodacom's replyOfficial
11 Feb 2021, 07:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2021, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team