VODACOM ignores client complaints

This is a followup on my previous report. 2 persons from Vodacom phoned us after the first complaint and made a lot of promises.Nothing happened further and now they are unreachable and we are just where we started off a month ago.<br> <br> The Executive Client liaison Officer from the ceo's office PHONED US and then disappeared without any further word.Why did she contact us if she wasn't prepared to do something? I suppose to keep us quiet for a while?<br> <br>