Vodacom Ignore my emails, put down phone, cut you off on online chats.

On the 1st of the month Vodacom debit my account with R387. My funds came in late and Vodacom were not paid. Once I saw this I manually paid Vodacom the R387 and another amount which I usually pay each month.

I sent the proof to *** which is where I was told to send the proof to.

After that Vodacom started phoning me continuously with a computerized voice message asking me to key in a number of a date on which I would pay them. I couldn't type in a future day when I would pay because I had already paid and there was no provision to type in the date you already paid.

Then they started sending me messages telling me I had not paid my account.

Then today I spoke to a lady and explained that I had paid the amount owing manually. She put the phone down on me.

Then I went onto Vodacom Chat and I was busy typing out my message when a message was typed out saying, this chat has ended.

Dealing with Vodacom is impossible, they are rude, they lie to you about the date you can upgrade, they don't respond to emails or messages and they make having a cell phone contract a nightmare.