KK
Kwena K

1 reviews | Active since Jul 2012

14 Aug 2018, 10:46

VODACOM IDENTITY THEFT

After reporting a ********** activity on my name and being cleared by Vodacom themselves. They(Vodacom) is still calling and harassing me to pay the very same ********** accounts.

I get emails with invoices and phone calls from a very rude Sboniso telling me to pay a ********** account.

This is unprofessional, to say the least. I feel harassed and bul****.

0
Replies (1)
Vodacom
Vodacom's reply14 Aug 2018, 12:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team