1 reviews | Active since Jun 2018
Vodacom Identity ***** / Elite Mobile unauthorised line!!
Had a new line added to my existing account, had no knowledge of the new line...messanger call, had to get police affidavit, bank statement in haste, Vodacom says the matter will be resolved in 5 working days...since 26 April 2018, been battling, obviously the 5 working days has lapsed nearly 8 weeks ago, still only escalated from one superior to the next!!
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Nicholas,
Your matter is resolved.
Regards,
Cas
Dear Nicholas,
Your matter is resolved.
Regards,
Cas