LL
Lesedi L
1 reviews | Active since Nov 2020
23 Nov 2020, 16:48
Vodacom?! I wouldn't recommend.
Besides the terrible cellular reception, there's the disappearing data and the "bot" that is of absolutely NO SERVICE!!!!
Yesterday, while connected to my home WiFi, 3.64GB of data was subtracted from my data. After checking the app to find out why it read "Amazon Cloud." I do not have any subscriptions with Amazon, nor an account with amazon. The only cloud service i use is iCloud. On top of my disappearing data, there's the issue of absolutely no coverage, meaning no calls can be made or received, meaning I cannot work, yet every month I'm obligated to pay ON TIME for this bellow standard, way bellow standard service.
Yours dissatisfied.
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Replies (1)Vodacom's replyOfficial
24 Nov 2020, 06:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2020, 06:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
