cC
cha C
1 reviews | Active since May 2016
08 Dec 2020, 07:41
Vodacom I want to cancell pls.....call me on ***
I took out a data package of r200 been paying my bill but every month on ITC is shows I'm behind with one month.. Last month they kept calking me and I said pls cancel it I can't afford it anymore.they put me through to Mohammed in the call centre and made me hold on than the call cut but no one called me back...I wane cancelled the contract as I'm not working anymore and I don't use the sim...haven't been using it..
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Replies (2)
Vodacom's replyOfficial
08 Dec 2020, 09:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 09:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
cC
cha C's updateReviewer Update
08 Dec 2020, 13:45Still waiting for the call...also let them know that where I stay vodacom doesn't connect so what am I paying for..regret taking out this contract...they must call me on *** I don't use the vodacom sim
cC
cha C's update08 Dec 2020, 13:45
Reviewer Update
Still waiting for the call...also let them know that where I stay vodacom doesn't connect so what am I paying for..regret taking out this contract...they must call me on *** I don't use the vodacom sim