LM
Lesego M

1 reviews | Active since Oct 2014

29 Aug 2016, 15:38

Vodacom I want my data please

<p>yesterday morning I got a message that my data has depleted which I then loaded 1GB, by this morning it had depleted again I loaded 500MB 2 hours later it had depleted. My internet is always off as I use my iPad for social network and other things. I called vodacom and was told my auto updates are on and App Store is still not updated so it can't be. Please can I have my data as I normally load data once a month and I am not loading again. </p>

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Replies (1)
Vodacom
Vodacom's reply30 Aug 2016, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team