KT
Kirsten T
1 reviews | Active since May 2012
26 Sept 2019, 16:04
VODACOM I WANT MY CREDIT ON YOUR ACCOUNT!!!!
Well once again I write another review on dreadful Vodacom who still have a credit on my account of R2218,43 and who still haven't bothered to refund me after phoning their call centre umpteen times. All my accounts are closed with them and they gave me an amount to pay, which I did and it is an overpayment which they are choosing to ignore even though the credit is on their statement to me. I am now going to report them to Wendy Knowler because its been almost 3 months now.
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Replies (2)
Vodacom's replyOfficial
27 Sept 2019, 07:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Sept 2019, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Oct 2019, 10:20Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply04 Oct 2019, 10:20
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.