Vodacom: "I see you.

Since I have signed up for Vodacom's Wifi service my experience had been one tragedy after another. At first, I was promised a free month and that my installation would take place during that month. Low and behold - two months later - they only went live and I was billed for the two months of data that the supposedly was going to give me free as the installation would've only taken less than one month. I could've stayed with my previous provider - at a lower cost - until they went live - if they were only honest from the start. Next and after all the drama - the speed was not even close to what was originally promised, after various calls logged and with no real solution - I just gave up, like I'm sure many people in my position does. It improved months later however. Then there is the billing, oh my word, to receive a bill three weeks after the billing date. Now that is just rediculous. My account stays in arrears as I never know what I am suppose to pay - and not even sure why since Ive joined my account is always higher than the amount that I've signed up for. Now even if I want to cancel, I'm being held hostage as the "free equipment" installation now become payable in one lump sum if you want to cancel. Smart Vodacom, very smart "I see you"...