SB
Selwyn B
1 reviews | Active since Aug 2016
05 Apr 2022, 09:31
Vodacom - I rate this company a big fat ZERO - nothing changes
It's still impossible to get a monthly invoice from this putrid company. I have had calls from two representatives who have undertaken to get the problem sorted out & to keep in contact with me - NEITHER OF WHICH HAS HAPPENED. I guess the motto at Vodacom is ignore the problem & it'll go away - NOT ME. The only way to get anyone to respond is to post a review on hellopeter - because no-one will supply contact numbers or e-mail addresses to enable me to contact them directly. JUDY, YOU UNDERTOOK TO CALL ME AT THE BEGINING OF LAST MONTH - I'M STILL WAITING.
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Replies (1)Vodacom's replyOfficial
05 Apr 2022, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2022, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
