SB
Selwyn B

1 reviews | Active since Aug 2016

05 Apr 2022, 09:31

Vodacom - I rate this company a big fat ZERO - nothing changes

It's still impossible to get a monthly invoice from this putrid company. I have had calls from two representatives who have undertaken to get the problem sorted out & to keep in contact with me - NEITHER OF WHICH HAS HAPPENED. I guess the motto at Vodacom is ignore the problem & it'll go away - NOT ME. The only way to get anyone to respond is to post a review on hellopeter - because no-one will supply contact numbers or e-mail addresses to enable me to contact them directly. JUDY, YOU UNDERTOOK TO CALL ME AT THE BEGINING OF LAST MONTH - I'M STILL WAITING.

0
Replies (1)
Vodacom
Vodacom's reply05 Apr 2022, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team