HW
Heather W

1 reviews | Active since Oct 2016

26 Oct 2016, 14:48

VODACOM I PLEAD IN DESPERATION>

<p>i am now awaiting, for the second time,a call from the tech department of Vodacom.Perhaps he did not get my number right ********** 213. When I call Customer Care it takes forever to get through all the canned messages before I can speak with a human being. I am most extremely upset and very very tired of waiting for this problem to the meantimeI have found out that you can surviv without your cell phone for e sorted. i have received a mesage from Vodacom quote (Thank you for your support. Your query with ref number1- ********** 9584 has been closed. ????? What gives?? I now knowthat one can survive without a cell phone for 16 days. Hey Ho.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply26 Oct 2016, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team