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mbalenhle Z

1 reviews | Active since Jan 2020

14 Aug 2020, 15:14

VODACOM i need some answers or my point back

They promise to give good feedback.they told me that they change those point from 1880 to 188 and there is nothing that i can do about it.During lockdown they were busy with this promotion and i did joint. I was buying airtime with the hope that i will use those point to buy something. VODACOM i know that I am not the only one who got they point got to waste.Vodacom i need feedback because your call was not good enough

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2020, 11:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team