SK
Sthe K

1 reviews | Active since May 2011

10 Jan 2017, 10:43

Vodacom I have no words anymore.

<p>Vodacom debited me twice for Nov, I've been trying to get a refund with no success, I even went to Vodaworld. Still no success.</p> <p>Their system can't even give me a quote to close this contract. </p> <p>So I won't get help while I'm being calm and kind I see, Should I be angry to get help?</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Jan 2017, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 Jan 2017, 09:06
Official

The reported instance has been reviewed and addressed.

Kindly refer to our correspondence pertaining this matter.

Best regards

Elroy