NB
Nicola B

1 reviews | Active since Jun 2016

01 Aug 2016, 07:14

Vodacom I hate you!

<p>I got a sales call from a vodacom call centre agent (Siyabonga) to migrant my account to the Flexi 750. Its is costing me a arm and a leg to keep toping it up with airtime.</p> <p>They told me that If I was not happy with the flexi750 they could migrate me back to my orignial smartplan for free. They are now wanting to charge me over R600. I am so frusted with vodacom. </p> <p> </p> <p>Vodacom never gets back to me!!! </p>

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Replies (1)
Vodacom
Vodacom's reply01 Aug 2016, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team