CV
Clive V
1 reviews | Active since Mar 2009
05 Oct 2021, 14:50
Vodacom, I don't want your bl**dy robot Toby, I want to talk to a actual person who can help.
Vodacom what the h*ll type of game are you playing. I have been trying to get through to an actual person at customer care. I am having a problem with a sms I received with a supposed " customer services" I subscribed to, which I did NOT. I would like to make it abundantly clear that I am not prepared to pay for any "services" that I certainly did not subscribe to.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
06 Oct 2021, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Oct 2021, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
