CV
Clive V

1 reviews | Active since Mar 2009

05 Oct 2021, 14:50

Vodacom, I don't want your bl**dy robot Toby, I want to talk to a actual person who can help.

Vodacom what the h*ll type of game are you playing. I have been trying to get through to an actual person at customer care. I am having a problem with a sms I received with a supposed " customer services" I subscribed to, which I did NOT. I would like to make it abundantly clear that I am not prepared to pay for any "services" that I certainly did not subscribe to.

0
Replies (1)
Vodacom
Vodacom's reply06 Oct 2021, 07:23
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team