Vodacom i ****** hate you now!!
once again vodacom has done it to me again. upgraded my contracts without my permission and then charged me for it. when i want my refund, you again take me to pillar to post. i have been a very loyal customer and this has been done to me again. money was deducted from my account it should be returned back into my account period!!!! i am owed a certain amount of money, when i call your poor customer line i am told its a lesser amount! really please refund me my money and let me go separate ways. i am cancelling all my contracts and moving to another networ**** you have lost a very loyal customer!! just refund me my money where you took it from! Thanks!!! im very ****ed off!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call and for your patience in this regard.
The credit is reflecting on the account. The reversal of the upgrade is busy processing; please check the numbers again on Friday afternoon.
We once again apologise for any inconvenience caused.
Regards
Moddy
Good day
Thank you for taking my call and for your patience in this regard.
The credit is reflecting on the account. The reversal of the upgrade is busy processing; please check the numbers again on Friday afternoon.
We once again apologise for any inconvenience caused.
Regards
Moddy