Vodacom - I am utterly disguted in your service - Once Again!!!!!

This is my second complaint about Vodacom on Hellopeter. I have cancelled this contract in June(it belonged to my mother, who is now deceased). I have been debited every month since June 2020 by Vodacom for a contract that in no longer in use. I have been into numerous stores to try and resolve this issue, only to be told by the desk agents that they can't help me, that I must phone Vodacom - I then spend up to an hour waiting for someone to answer my call or I just get cut off (and not just once). I shared my experience on Hellopeter, and someone did call me. The gentleman told be to email the death certificate and other relevant paperwork - which I did. Nobody called me back to confirm they had received the paperwork. I was seriously hoping the issue had been resolved, BUT, guess what - Vodacom had debited my account AGAIN this month - VODACOM - you are a bunch of *******. I am sick and tired of the disgusting service received form Vodacom. Utterly disgusted Vodacom. I am sure next month your will receive another review from me on Hellopeter - because it is obvious to me that you do not know what you are doing, as my problem has not been resolved.