Vodacom! I am sick and tired of begging you do ! Fix your damn mistake! You have absolutely no s**** in customer care! Fix my damn contract!

<p>Vodacom, you have managed to ***** up my contract yet again!!! You are *****ING my money by means of a double debit each month and refuse to give it back and refuse to stop it! You have incorrectly cut my connection and you don't seem to care about it.</p> <p>VODACOM, YOU have admitted to your own mistake but clearly you are okay with being a ***** and carry on *****ing *****ing my money. To make matters worse, YOUR USELESS BROKEN SYSTEMS INCORRECTLY caused the suspension of my account. It has been two months and Vodacom still has not made any progress in fixing it! At the end of July, you,Vodacom, are going to knowingly ***** R11000 from my bank account even though the bI'll SHOULD NOT exist ! This amount is a lie and you have admitted it!</p> <p>I have had my phone for five months now and YOU have made me a joke every single day! I have been fighting with the Vodacom branch in Rosebank for SIX months now while Vodacom sits back and t****les their thumbs - this is becoming ridiculous. Vodacom, you should rather close your doors, and fire your investigation team and contract sales staff.</p> <p>This incompetency is absolutely disappointing! The investigation period is absolutely ridiculous! Vodacom, you promised me a 48 hour feedback when I opened a case. It has been 2 months and I still don't have connection nor feedback nor some kind of POA communication from you! I cannot keep coming into your store every weekend to try sort your mess up! At this rate, it is pointless to have such an *********** staff so do yourself a favour and fire them all! Clearly none of you actually care about your customers!</p> <p>Vodacom, you have "in the mean time" FORCED me to phone 082111 EVERY single night to BEG for connection! Is 5 months of patience not more than enough for you???? If this is how Vodacom works then I might as well go straight to the Ombudsman! Maybe then Vodacom will wake up!</p> <p>Vodacom management, I am giving you 48 hours to do all the following: (1) contact me, (2) FIX your own system mistake, (3) unsuspend my account, (4) PUT AN END TO MY MONEY BEING STOLED EACH MONTH AND (5) REFUND MY MONEY THAT YOU STOLE FROM ME. If ALL the above is not done within the next 48 hours then I am forced to escalate this to the Ombudsman! Tick tock...</p>