1 reviews | Active since May 2020
VODACOM - HUNKY DORY SUBSCIPTION
Dear Vodacom, I have been noticing that my airtime has been disappearing faster than usual. I tested this by topping up my airtime with R110.00 on the 14th of May 2020. That top-up brought my balance total to R110.98. I then reset my outgoing and incoming call logs and ensured that I did not call anyone for a day.
This morning, the 15th of May I checked my airtime balance at was shocked to see it at R90.50.
The Vodacom App shows these following deductions: "Vodacom Add To Bill charge- 14/05/2020 000+0: -R10.00" "Vodacom Add To Bill charge- 15/05/2020 000+0: -R10.00" I SMS'd STOP ALL to 31050 and I received an SMS back which read: "You have been unsubscribed from Hunky Dory with effect from 2020/05/15"
What I would like to know is what the hell is Hunky Dory? I did not subscribe to whatever this is, and I feel cheated out of money for who knows how long... I am extremely vigilant to what I subscribe to and this Hunky Dory **** is something I have never heard of before.
WHY DOESN'T VODACOM WARN PEOPLE THAT ARE ABOUT TO BE SUBSCRIBED TO A WASP SERVICE?????
Who are Hunky Dory? And why have they not been publicly flogged and thrown into jail for *****ing money through you (VODACOM) as a service provider?
This is INSIDIOUS *****ing!! I feel ****** and angry that subscription services like this are *****ing tons of money from not only myself but from thousands of other Vodacom customers that may not be aware that this is happening to their airtime. I want a refund from Vodacom, but I don't expect I will receive one. I am just another little number in their big multibillion empire.....
I will just have to keep monitoring my airtime and keep unsubscribing to the thievery!
My new name for you is VODACON! And no...NOTHING IS HUNKY DORY!!!!!!!!!!!
What they fail to understand is that the only way this can ever be resolved to for them to look into my account history, find out how much money had been deducted from my account *******ly by HUNKY DORY and have HUNKY DORY pay me back.
Can anyone ever imagine something like that ever happening?
The answer is no, the amount of red tape and calls one would have to do would drown out any real resolvement of this situation.
What I suggested to Vodacom's consultant is that Vodacom needs to be able to inform their customers that they have signed up for a subscription service. There needs to be some form of communication to their customers that a certain amount of money will henceforth be deducted from their balance because they have signed up for some useless ******* that offers nothing but *****ing money from people.
If I signed up for Hunky Dory, which I still have no idea what that is, what did I get from them?
Did I get a funny joke every day? Did I get a fun fact about cats? (Like cats to bury their feces not to attract other predators) Did I get a daily diet plan to thin out my fat ass or how to bleach my bum hair using lemon juice and olive oil?? NO!!
NOTHING!
The only thing I have learned about this whole episode is that:
1. HUNKY DORY ***** money from people and Vodacom allows them an easy avenue to do so.
What they fail to understand is that the only way this can ever be resolved to for them to look into my account history, find out how much money had been deducted from my account *******ly by HUNKY DORY and have HUNKY DORY pay me back.
Can anyone ever imagine something like that ever happening?
The answer is no, the amount of red tape and calls one would have to do would drown out any real resolvement of this situation.
What I suggested to Vodacom's consultant is that Vodacom needs to be able to inform their customers that they have signed up for a subscription service. There needs to be some form of communication to their customers that a certain amount of money will henceforth be deducted from their balance because they have signed up for some useless ******* that offers nothing but *****ing money from people.
If I signed up for Hunky Dory, which I still have no idea what that is, what did I get from them?
Did I get a funny joke every day? Did I get a fun fact about cats? (Like cats to bury their feces not to attract other predators) Did I get a daily diet plan to thin out my fat ass or how to bleach my bum hair using lemon juice and olive oil?? NO!!
NOTHING!
The only thing I have learned about this whole episode is that:
1. HUNKY DORY ***** money from people and Vodacom allows them an easy avenue to do so.