KE
Khalid E
1 reviews | Active since Feb 2012
03 Jul 2020, 14:24
Vodacom Hunky Dory **** subscription
Hi Vodacom.
What is Hunky Dory??
Why am i subscribed to something i never subscribed to? Received sms about being charged R10 for HunkyDory per day on my VOdacom account.
Its asking me to unsubscribe by dialing *135*997#
may i please ask *** are you people doing? This is not how you earn extra money by subscribing people to sh*t they did not approve or ask for. Thats ******* and Fradulant
I need you now to tell me what it is, Take me off it and Refund me whtever i paid on it thus far or you will have a Big problem on your hands.
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Vodacom's replyOfficial
04 Jul 2020, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2020, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team