JB
Jeremias B
1 reviews | Active since Aug 2011
11 Nov 2020, 14:03
Vodacom HUGE BIG FAT COMPANY that *****s from pensioners shame on you!!!!!!
Vodacom!!!! Do you want a payment on my account?? If you say yes, then fix the problem on my account as easy as that!!!! i have told you that i wont pay you a half a cent and also told you that you can do just what you want, sue me, blacklist me do as u like, but no money from me again, unless you fix the problem where you keep on *****ing from me every month and because i found that out, now you wont the problem as then you are loosing out not just from me, but to 1000s of other which you are also *****ing from, shame on you, a HUGE BIG FAT company like Vodacom is *****ing from a pensioner, how low can you go???
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
12 Nov 2020, 07:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Nov 2020, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JB
Jeremias B's updateReviewer Update
16 Nov 2020, 10:35Still waiting for a consultant to phone me !!!!
JB
Jeremias B's update16 Nov 2020, 10:35
Reviewer Update
Still waiting for a consultant to phone me !!!!
JB
Jeremias B's updateReviewer Update
17 Nov 2020, 10:20Yes it is resolved and ty for the time to rectify this problem, however, customer care told me that after payment is done, it takes 2 to 3 hours to unblock the phone, it is now almost 2 days and nothing yet, still blocked!
JB
Jeremias B's update17 Nov 2020, 10:20
Reviewer Update
Yes it is resolved and ty for the time to rectify this problem, however, customer care told me that after payment is done, it takes 2 to 3 hours to unblock the phone, it is now almost 2 days and nothing yet, still blocked!
