1 reviews | Active since Jan 2017
Vodacom/Huawei Woolworths gift card false advertising
<p> I had decided to leave vodacom as my service provider that is until I saw the Huawei P9 deal which offered a R2000 gift card which I thought would come in very handy over the Christmas period..... It is now January and I still haven't got said mentioned gift card. </p> <p>I provided Huawei customer care with all the requested documents on 7Dec2016 and to this day I have had no response. </p> <p>I'm no expert but I'm pretty sure this constitutes false advertising, I am very displeased (I have many more colorful words to use but lets keep it civil) with Vodacom and Huawei. </p> <p>I have been in touch with ICASA with regards to the procedure for taking this matter further and cancelling my contract due to false advertising. I know it's going to be a long path but I'm willing to take it. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
