AX
Asanda X

1 reviews | Active since Jan 2017

05 Jan 2017, 11:58

Vodacom Huawei **********!!!

<p>On November 10th I upgraded my Vodacom contract to the Huawei P9 which came with a R2000 woolworths voucher. 2 months later I have not received the voucher. I have called the vodacom store more than 6 times and they tell me they don't know anything because Huawei is supposed to supply the voucher. I have been in contact with a Huawei rep in Port Elizabeth by the name of Warren who also is just as clueless about when I will get the voucher. I have never dealt with such incompetence in my life and this is the last upgrade I will do with Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2017, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team