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letitia L

1 reviews | Active since Jan 2017

12 Jan 2017, 10:06

Vodacom Huawei P9 Summer Promotion - WORST SERVICE EVER

<p>I recently took out a nex contract wiht a P9 & R2 000.00 Woolwoths voucher.</p> <p> </p> <p>All instructions have been followed and I have been waiting well over 14 days for TLC Rewards to phone me back.</p> <p> </p> <p>I have contacted Huawei, who referred us to TLC Rewards - who don't reposnd to emails and and dont answer any phone calls...</p> <p> </p> <p>IThis is ridicluous and I think we (all the many many complaints abou the same problem) should take this matter further, implicating Vodacom & TLV rewards, if no responce from TLC Rewards is received.</p> <p> </p> <p>Vodacom - you should be ashamed!!!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2017, 11:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team