dB
deon B

1 reviews | Active since Oct 2017

23 Feb 2023, 11:48

Vodacom HQ acknowledge of their clients respects

Please Vodacom. stop phone your customers when their contracts is due to be upgrade, if i want to upgrade, I WILL contact a local outlet dealer of Vodacom to advise and help me, this phoning of Vodacom is unacceptable, read your latest law regarding POPIA law, i have a choice and a VODACOM head office in not in my Wishlist, i ask ,a few years ago please remove me from your potentially customers, i'm total aware when my current contract is expire or need to be upgradeable, i believe a lots of consumers outside their from Vodacom is feeling the same way, if a want to UPGRADE, i will do it personally and without your Companies HQ phoning me.

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Replies (1)
Vodacom
Vodacom's reply23 Feb 2023, 12:11
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team