1 reviews | Active since May 2023
VODACOM - HP ATTORNEYS
After the detailed complaint i send including HP ATTORNEYS who i was handed over to ... to colect the money DUE to VODACOM After i had NO Metro fibre service Metro fibre cancelled the service The emaild to VODACOM had no effect I took the rooter etc back to my Vodacom sore. They send it bqck with me and said they will collect it. I went to VODAWORLD where we cancelled the contract I spoke with a consultant got ref number that the account would b3 cancelled. They handed me over Attorneys whom kept phoning me at work I send them all the proof the voice recordings etc. The attorneya said the account should be cancelled ... THEY CANNDO NOTHING BUT SEND IT BACK TO VODACOM i asked for contact details at Vodacom as i knew they would not contact me I send the 1st cimplaint to you with NO feedback from VODACOM or HP ATTORNEYS. I have all the proof and they just keep billing ... haradsing me and placing my name in bad debt Well if you get them to do something. WELLDONE Elsabe Schutte
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Wed, 10 May 2023, 18:46 , <***> wrote:
Good day Mrs Schutte,
Thank you for your enquiry.
Kindly note credits were processed for all the fibre invoices raised from the first invoice in November 2021 to the last invoice in February 2022. The only outstanding amounts are those for your mobile contracts.
Should you have any further queries contact our 082135 (mobile contracts contact centre)
Regards
Vodacom FTTH
MY REPLY ON THEM CHARGING ME FOR NOTHING
hat contract.
The contract was for a fibre connection !!!
The whole deal had to be cancelled as how would i use the "fibre data"
On what ...
Show me any USE on these "devices" as it was agreed that the contract was cancelled as i did not have connection.
I took the rooter etc to Vodacom. And they refuse to take it.
So what am i paying for?
Elsabe Schutte
They just said ...
The case is closed and I should contact them
Do they want me to send the voicerecording at VODAWORLD with the consultant and the Fibre company
Wed, 10 May 2023, 18:46 , <***> wrote:
Good day Mrs Schutte,
Thank you for your enquiry.
Kindly note credits were processed for all the fibre invoices raised from the first invoice in November 2021 to the last invoice in February 2022. The only outstanding amounts are those for your mobile contracts.
Should you have any further queries contact our 082135 (mobile contracts contact centre)
Regards
Vodacom FTTH
MY REPLY ON THEM CHARGING ME FOR NOTHING
hat contract.
The contract was for a fibre connection !!!
The whole deal had to be cancelled as how would i use the "fibre data"
On what ...
Show me any USE on these "devices" as it was agreed that the contract was cancelled as i did not have connection.
I took the rooter etc to Vodacom. And they refuse to take it.
So what am i paying for?
Elsabe Schutte
They just said ...
The case is closed and I should contact them
Do they want me to send the voicerecording at VODAWORLD with the consultant and the Fibre company
The contract was for a fibre connection !!!
The whole deal had to be cancelled as how would i use the "fibre data"
On what ...
Show me any USE on these "devices" as it was agreed that the contract was cancelled as i did not have connection.
I took the rooter etc to Vodacom. And they refuse to take it.
So what am i paying for?
Elsabe Schutte
The contract was for a fibre connection !!!
The whole deal had to be cancelled as how would i use the "fibre data"
On what ...
Show me any USE on these "devices" as it was agreed that the contract was cancelled as i did not have connection.
I took the rooter etc to Vodacom. And they refuse to take it.
So what am i paying for?
Elsabe Schutte