VODACOM - HP ATTONEYS REF SR ***

Good morning

Metro fibre "installed" their system after an applicatiom at Vodacom Kolonade.

The fibre was never active in our area ... they send me a stick till it was active .

Which was also not working

I have never used the Metro fibre system

I have been in contact with Tshepo of Metro fibre numerous times. He did not even sens a technichan.

Francois of Metro Fibre came out the cables were not properly installed. Still the system did not work

Apparently this was Vodacoms fault. According to Vodacom i did not pay for the usage of all the months.

This is insane. I never used the system.

I took the router and all the equipment back to Vodacom Kolonade. The manager said. I can not do it like this as. The problem needs to be found or cancelled

Now it is nearly 2 weeks later and still nothing

Please cancell my Fibre contract.

Reverse the invoices.

Then i will pay the outstanding on my normal Vodacom acc For the laptop

Awaiting your feedback urgently

Regards

Elsabe Schutte ***

On Sun, 19 Dec 2021, 13:03 Steyn, Lindi, Vodacom (External), <***> wrote:

This is now nearly 2 years ago with an acount of more than R20 000.00

My account has been handed over to HP ATTONEYS HAMMOND POLE ATTORNEYS They confirmed that the proof i had and the confirmations from Vodacom and Metro Fiber the account should have been cancelled. HP ATTORNEYS handed the account back to Vodacom as "they can not do anything" And here i am back to the beginning