Vodacom, how may we de***** you

Laid a complaint against vodacom. They never contacted me even though they said on hello peter that they would. Paid for data and airtime which was never allocated. My number should have R300 on it because I haven't used it in 3 months, my balance R0.00 They are absolutely useless. I have proof of where I contacted them over 10 times printed out in bayside branch and yet no one has the decency to contact me. If they even care about their public image or customers they would at least let a upper manager contact you and not the useless call centre agents. Vodacom you are the example of corporate entities putting themselves above the law and de*****ing the average man