JN
Jeanne N
1 reviews | Active since Dec 2018
11 Dec 2018, 13:31
Vodacom HOUT BAY - Stay AWAY! ********* Practises
Very DISGUSTED - NO CELL PHONE or SIM Card and Vodacom Hout Bay are trying to Debit my Account.
The Unit was returned to them within a week. How can one CHARGE with no Unit or SiM???
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Dec 2018, 14:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Dec 2018, 14:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Jan 2019, 10:44Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were contacted and advised accordingly.
Regards
Consumer Website Team
Vodacom's reply14 Jan 2019, 10:44
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were contacted and advised accordingly.
Regards
Consumer Website Team