Vodacom Horror

Worst service received from any company. Vodacom messed up a simple transfer of ownership. We had 11 nightmarish months of over billing - double billing, triple billing- and eventually suspended service because of an R 11 000 credit that was due to us. No one at Vodacom takes responsibility. I eventually did a recon that I sent to all and sundry. A credit was eventually passed - not the correct amount - no one would take my calls to explain what had actually been credited - and I was told the matter is closed - end of story...... I have never in my life been this frustrated. Of course - when I ask Vodacom whether there is any compensation for all the trouble we were put through - all the expense we went through driving to the dealership, making phonecalls etc etc - all the days of suspended service - I get ignored. It is shocking that they are able to get away with this level of non service.