NM
Nocwaka M

1 reviews | Active since Jul 2016

01 Aug 2017, 10:17

Vodacom Horror

<p>What is it with Vodacom and their "subscriptions" that I never know anything about and this has been an ongoing problem for months now , whenever I contact 111 the consultant will claim they'll remove the subscription but the next time I load airtime I'll suddenly have a new subscription... I am tireddd! I am not sure if this is their way of me chasing away or this is what they do to their clients but somebody needneeds to explain something.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Aug 2017, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply01 Aug 2017, 11:46
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,