Vodacom - Horrid service continues, even after promises were made

Good morning Noni and Kim,

It has been exactly 4 days after your call and where you promised the following: * all amounts/charges will be reversed, my balance should be nil as I made a payment for April'18 * all 3 numbers impacted will be re-activated * number ********** 927 will be migrated to a top-up package on 1 May'18 * I will receive an extra 1gb extra data for the next 3 months, because of the inconvenience

Up to now, none of the above has been completed. The service received so far is ********** and I need this to be resolved today, as I'm contemplating to premature cancel all 3 of these contracts.

Please follow through on what you promised. I'm really horrified by the service received from Vodacom in the last 4 months. It has been extremely bad!

Regards, Baden Pietersen ********** 973