CM
Colin M

1 reviews | Active since Jan 2017

13 Jan 2017, 11:30

Vodacom Horrible,Terrible, non existant Service - voice mail.- Vodacom useless

<p>I have had no joy with Vodacom (111), I called more than ten times, over a period of three months.</p> <p>I could not set up voice mail , and then a password lock was put on my voice mail.</p> <p>I could not set up voice mail, stilll cannot Vodacom has not helped me at all!!</p> <p>My voicemail is still password locked.. After Vodacom (111) allegedly reset it 4 times!</p> <p>I then posted on Vodaconm face book site, no joy!</p> <p>Then I answered someone elses complaint of Vodacom and got an answer , I was told email Vodacom social media.... I did. Gues what it was read no answer no return call, and still no joy, it still does not work.</p> <p> </p> <p>Vodacom does not have customer service.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2017, 12:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team