MM
Monique M

1 reviews | Active since Dec 2019

08 Feb 2020, 09:50

Vodacom horrible service

I have had the worst expressions with vodacom , I have been a client for years I have now put in a cancellation notice due to the horrible service I have recived over the past week ... vodacom greenston , no one there is helpful along with their so called store manger !!! Iv been applying for a contract for my business , the documents they request I sent for the lady to not call me but wait for me to call her 2 days later to find out that she did not request all the documents they actually needed Theodore I had to start the process all over again !!! Every day for the last week I have had to call in and find out the status as the consultant has failed to do so ! I’m so disgusting with the easy they have treated me as a customer ! Poor poor service

0
Replies (1)
Vodacom
Vodacom's reply10 Feb 2020, 08:30
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
Vodacom Consumer Website Team