Vodacom horrible service

I am having a bad experience with vodacom.My vodacom account was transferred to Nimbles group for collection and i have made an arrangement with them since may 2020 and paying the account with no issues.Then yesterday i got and SMS from vodacom that my account has moved to TS Legal..how i dont know..This morning i contacted vodacom 4 times and they told that the account was moved by legal and there is nothing they can do.My problem is that i have been paying Nimbles and the amount due is 500 which was going to be settled tommorow but now the new collections company says i own them 800 after contacting them.I then contact Nimbles if they're going to deduct the amount and they said the arrangement is in place for them for tommorow debit order..i am angry and frustrated with as no one has answers for my issues.sk basically vodacom says i should continue paying as is obvious they don't want me to settle the Account

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