Vodacom horrible service

I am very disappointed in the service I have been receiving from vodacom lately. First they started sending me smses every time some other number that is not mine runs out of data. I receive up to 6 of these smses a day. I have phoned and asked for the problem to be rectified, but after multiple calls the problem still continues.

Secondly I am also receiving notifications that money has been deducted from my account for an airtime advance that I did not take. No money gets deducted, but I still receive these smses on a almost daily bases. I have also phoned to have this tended to, but to no avail.

Then lastly I did a online upgrade almost 3 weeks ago. They said that my new phone will be delivered within 3-5 working days. On day 5 I phoned to confirm what time I can expect delivery. They then told me that the deal I chose was only for new lines and I need to choose another deal. After choosing the new deal I was again told 3-5 working days. 4 days later they phoned me to confirm the deal and then again said 3-5 days. 3 days later they phone me to tell me that they have run out of stock of that phone and they can't tell me by when I will be receiving my phone. She I asked them why I was not told this when I ordered the phone or concerned the deal the told me that it is because it was still in stock at that time, and they can't tell me why it was not booked in my name at the time.